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How do I attack this? SirrusXM bill just arrived.

TPC

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What kinda Discount to I go for?

They want $247.52 one car, one year.

What do I say when I get the Pakistani on the phone?
 

sintax

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tell them you want to switch to just the online service, and stream it via BT from your phone.
 
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LargeOrangeFont

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You want to cancel-period. Then go thru the BS and blah blah blah. I just re-upped 2 cars all access premium for $120. It was $60 a car

This.

Just tell them you want the retention department.
 
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HALLETT BOY

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Cancel . Call back and ask for biggest discount plan . When they ask for cc # , tell them to bill you and you’ll write check . If you don’t like first offer , hang up and call back , you’ll get someone else . Good luck !
 
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Riverfamlee

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And you say-
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[/QUOTE]
 
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hold_j

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I just tell them I want to cancel not going to pay that money for it and then they offer way cheaper deals to stay lol. I call them every 6 months for the 6 months for 35$. They’ll refund the difference back to the card. Been doing it for years lol.


Sent from my iPhone using Tapatalk
 

RVRKID

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Yep tell them you want to cancel you aren't spending that much for radio, they will say you have been a good customer and they will lower it.
 

mjc

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Cancel . Call back and ask for biggest discount plan . When they ask for cc # , tell them to bill you and you’ll write check . If you don’t like first offer , hang up and call back , you’ll get someone else . Good luck !

this definitely don't give them a CC, so they can't auto charge.
 

TPC

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OK, I'm dialing them now,,,,,
 

TPC

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This is going to be a long and grueling process,,,
 

bowtiejunkie

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There is a prompt to cancel. When person comes on line say you can’t afford it at the renewal rate. They’ll throw out an offer. Decline and say that’s still out of my budget. They’ll give you another rate, which is better. Take this 2nd offer. Or cancel altogether, and they’ll hound your email and mailbox with better offers. Frankly, I think Amazon Prime Unlimited is way better as I realized I enjoy listening to full albums not a list of a few dozen songs over and over.

It’s stupid you have to do this.
 

RiverDave

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Any key know if they still have the comedy channel? Which station is it?
 
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TPC

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Every time they transfer me they want all my info again,, and again,,
 

riverroyal

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I disagreed with my kids about dropping it. They said it was a waste. I finally did about 2 years ago
Pandora first, now Spotify. Fuck satellite radio. It’s crap compared to the other options. I didn’t believe until I switched for a few months
 

TPC

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Got it on all the other vehicles too.
 

ka0tyk

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just keep saying "cancel"

you'll get transfered to about 40 different reps, managers, global directors of marketing, etc... they'll all try to offer you this and that.

then when someone actually is going to cancel you say "oh hey i see on your website you're offering it for 5 a month for 12 months... i want that"

the cancelation representative is the only one with the big buttons to keep you.

Screen Shot 2019-11-15 at 11.35.35 AM.png
 
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TPC

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It really is a Carnival.
 

LargeOrangeFont

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I need to call SuddenLink and Directv right now to do this same thing.. my retention discounts have lapsed.
 

Swain

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They had charged my card and I did t know. Called them and got refunded $140 and they put me back on to a promo for 4.95 a month. Was really easy
 

Tamalewagon

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They tried that on me last year. I called to cancel the service. Got a call back within the day offering me $60 for the year.
 

Deven45

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What kinda Discount to I go for?

They want $247.52 one car, one year.

What do I say when I get the Pakistani on the phone?
Just call them and keep telling you want cancel until you can get them down low enough my girlfriend just got hers for 5 bucks a month
 
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Cobalt232

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I don't know how, but on my last 2 Audi's Sirus just kept working after the 6mo. trail. I do pay at the office though since we don't get any radio reception and I'm too lazy to figure out how to hook the stereo to the internet.

Thanks for the reminder, I need to call COX at home and try to cancel. Its' been a few years but works well.
 
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LargeOrangeFont

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Just got $50 a month chopped of my Suddenlink bill.
 
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RitcheyRch

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same dance I've done for years. Just did the $60 for a year dealio.


Yep tell them you want to cancel you aren't spending that much for radio, they will say you have been a good customer and they will lower it.
 
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Englewood

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Do this every year.

Tell them I want $5/mo and to be sent a paper bill. When it gets turned off I call back and tell them the same thing. Rinse and repeat. Been doing it for years.

The key is to research the lowest pricing avail and not to provide a CC or they will auto-bill at the highest price.
 

aka619er

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I just did mine this week as well. Got an email notice that their bill was higher on the credit card. Called and got it back to $4.95 for 12 months.

So lame. Nobody wants to pay $20 a month to listen to the radio in 1 vehicle.
 
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dribble

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Do what I did. Tell them you want to cancel until all advertising is eliminated from every station. Then listen to regular radio.
 

nrbr

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They have a new small tactic where they say "ok what channels do you listen to? We can customize a channel package for you " it's more bullshit, you want all the channels for 30$
 
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gqchris

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I got tired of the tap dancing with them, and I just have Spotify premium now. I do miss some of the channels on XM but the bullshit they pull isnt worth it IMO.
 

Riverfamlee

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I got tired of the tap dancing with them, and I just have Spotify premium now. I do miss some of the channels on XM but the bullshit they pull isnt worth it IMO.

It really is a silly game. Just price it right with what it should be and move on. They would probably see an increase in subscribers
 

Maw

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Hey! As an SXM stockholder I object to all the advice being given.

:p
 

RitcheyRch

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Completely agree which is why I cancelled my subscription earlier this year and have nor renewed it.

It really is a silly game. Just price it right with what it should be and move on. They would probably see an increase in subscribers
 

Rondog4405

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Fuckers are all the same.. Sirius..directv..dish.. Every month the bill isnt what is should be...gotta waste hours of your life explaining the whole ordeal over and over.. So tired a that bullshit. Give one fuckin set in stone price..and thats it.
 

Icky

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Fuckers are all the same.. Sirius..directv..dish.. Every month the bill isnt what is should be...gotta waste hours of your life explaining the whole ordeal over and over.. So tired a that bullshit. Give one fuckin set in stone price..and thats it.
Most people probably just accept it and pay the bill, that's why they get away with it
 
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