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Computer question

AEA

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My wife has been attempting to use Shutterfly.com to work with some photos. She is encountering a problem now when trying to sign in to her account. She gets an error message which says we do not have an internet connection which we know is incorrect. So far we haven't been able to find the solution to the problem, anybody have any ideas about what to do?
 

shintoooo

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Can she log in to Shutterfly.com using her mobile device and the Wifi?
 

vindicator101

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Try what Shintooo said or hook directly to your router via an ethernet cable. It sounds like your wifi might be a little slow and is timing out while trying to log you in causing the error. I know it sounds stupid but you may want to make sure your actually on the official Shutterfly.com site. The other thing you might try is using a different browser.
 
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