zhandfull
Well-Known Member
- Joined
- Apr 20, 2008
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Had a few Kia vehicles and been pretty happy with them so far.
Bought my wife a 2015 Sorento three years ago, it was a lease return with 36,000 miles on it. Do all the maintenance myself and it now has 98,000 miles on it. My wife works right down the street but my daughter and her like to drive.
Other than one trip to dealer for a ECM flash recall a few years ago it's never been back till recently. Wife calls me from Banning 50 miles away, there is something wrong with the car and it's making noise. I tell her to try and limp it home, she calls back few minutes later and says something is really wrong with the car you need to come and get us. So I round up a truck and trailer and go pick them up. Upgraded my AAA roadside after that to the RV 200 miles.
Anyways 98,000 miles and it has a rod knock and is in limp mode. Never thought that would happen to me or my car. Pretty good about the maintenance.
Anyways, just got back from picking the Sorento up from the dealer after three weeks. One week to diagnose and open a case with Kia, One week to order parts, and third week to swap out the engine and do a couple additional recalls. I picked the car up today. Bill was zero! Car has a new engine with lifetime warranty and is good as new. They also provided a free loaner car for weeks two and three after the replacement engine was authorized.
Had a business F450 truck with the 6.0 diesel issue 15 years ago and was royally screwed on that deal. I was thinking the same thing was going to happen with this Kia deal. Kia stepped up and made it right. Didn't have to provide any records of maintenance or anything.
Anybody else have a vehicle under 6 years old and under 100,000 miles that was no longer under warranty and needed a new engine? How did it turn out for you?
Bought my wife a 2015 Sorento three years ago, it was a lease return with 36,000 miles on it. Do all the maintenance myself and it now has 98,000 miles on it. My wife works right down the street but my daughter and her like to drive.
Other than one trip to dealer for a ECM flash recall a few years ago it's never been back till recently. Wife calls me from Banning 50 miles away, there is something wrong with the car and it's making noise. I tell her to try and limp it home, she calls back few minutes later and says something is really wrong with the car you need to come and get us. So I round up a truck and trailer and go pick them up. Upgraded my AAA roadside after that to the RV 200 miles.
Anyways 98,000 miles and it has a rod knock and is in limp mode. Never thought that would happen to me or my car. Pretty good about the maintenance.
Anyways, just got back from picking the Sorento up from the dealer after three weeks. One week to diagnose and open a case with Kia, One week to order parts, and third week to swap out the engine and do a couple additional recalls. I picked the car up today. Bill was zero! Car has a new engine with lifetime warranty and is good as new. They also provided a free loaner car for weeks two and three after the replacement engine was authorized.
Had a business F450 truck with the 6.0 diesel issue 15 years ago and was royally screwed on that deal. I was thinking the same thing was going to happen with this Kia deal. Kia stepped up and made it right. Didn't have to provide any records of maintenance or anything.
Anybody else have a vehicle under 6 years old and under 100,000 miles that was no longer under warranty and needed a new engine? How did it turn out for you?
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