Boat 405
Well-Known Member
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- Dec 20, 2007
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I have had service for less than a month with Suddenlink, and I'm ready to cancel. Are there any other options in Havasu, or am I screwed?
Out of curiosity what service did you have before?I have had service for less than a month with Suddenlink, and I'm ready to cancel. Are there any other options in Havasu, or am I screwed?
You do know there are other nickname is sudden fail don’t you. LOLWhat is the problem? I had 0 problems until the last year when I had tons of intermittent connectivity issues. I finally got them resolved though, but it took several service calls to do so. Not being there all the time made it a huge pain in the ass to schedule and resolve.
None that I’ve found that are any better. I’ve had Suddenlink since May with zero issues.
what issues are you having?
None, this is a brand new houseOut of curiosity what service did you have before?
Ordered new service Jan 2, they didn't show up for the appt. No show, called and rescheduled Jan 10. Guy shows up drapes a wire across the front yard. He said they will bury it within two weeks. Guy leaves without checking for internet service. No internet working. Make at least a half dozen calls into suddenlink to get it working. Finally they realize the tech didn't put in the correct MAC address on the work order. So another week goes by before another tech comes out to get it working. Finally jan 24 I get working internet. Fast forward to today. I realize I haven't received a bill or anything, so I call in. Oh your acct is past due... LOL I proceed to tell them the story. Finally I get the account squared away as they had the wrong billing address. They credit my acct for the weeks I didn't have working service. Finally I look at the second statement and notice the monthly price is now $10 higher than I had originally signed up for..... So much for price for life I thought I signed up for... I've been on the phone with them today at least 4 hours.....
Holy service failure Batman that’s one of the worst ones I’ve heard about.Ordered new service Jan 2, they didn't show up for the appt. No show, called and rescheduled Jan 10. Guy shows up drapes a wire across the front yard. He said they will bury it within two weeks. Guy leaves without checking for internet service. No internet working. Make at least a half dozen calls into suddenlink to get it working. Finally they realize the tech didn't put in the correct MAC address on the work order. So another week goes by before another tech comes out to get it working. Finally jan 24 I get working internet. Fast forward to today. I realize I haven't received a bill or anything, so I call in. Oh your acct is past due... LOL I proceed to tell them the story. Finally I get the account squared away as they had the wrong billing address. They credit my acct for the weeks I didn't have working service. Finally I look at the second statement and notice the monthly price is now $10 higher than I had originally signed up for..... So much for price for life I thought I signed up for... I've been on the phone with them today at least 4 hours.....
Ordered new service Jan 2, they didn't show up for the appt. No show, called and rescheduled Jan 10. Guy shows up drapes a wire across the front yard. He said they will bury it within two weeks. Guy leaves without checking for internet service. No internet working. Make at least a half dozen calls into suddenlink to get it working. Finally they realize the tech didn't put in the correct MAC address on the work order. So another week goes by before another tech comes out to get it working. Finally jan 24 I get working internet. Fast forward to today. I realize I haven't received a bill or anything, so I call in. Oh your acct is past due... LOL I proceed to tell them the story. Finally I get the account squared away as they had the wrong billing address. They credit my acct for the weeks I didn't have working service. Finally I look at the second statement and notice the monthly price is now $10 higher than I had originally signed up for..... So much for price for life I thought I signed up for... I've been on the phone with them today at least 4 hours.....
Everybody bitches about suddenlink, but I’ve had them for years and never an issue, the business class service I have at my home office here has faster up and down speeds than my office in Irvine.
Ordered new service Jan 2, they didn't show up for the appt. No show, called and rescheduled Jan 10. Guy shows up drapes a wire across the front yard. He said they will bury it within two weeks. Guy leaves without checking for internet service. No internet working. Make at least a half dozen calls into suddenlink to get it working. Finally they realize the tech didn't put in the correct MAC address on the work order. So another week goes by before another tech comes out to get it working. Finally jan 24 I get working internet. Fast forward to today. I realize I haven't received a bill or anything, so I call in. Oh your acct is past due... LOL I proceed to tell them the story. Finally I get the account squared away as they had the wrong billing address. They credit my acct for the weeks I didn't have working service. Finally I look at the second statement and notice the monthly price is now $10 higher than I had originally signed up for..... So much for price for life I thought I signed up for... I've been on the phone with them today at least 4 hours.....
My sudden crap will be working fine then it drops the signal then kicks back on and this drives my wife crazy if she is working from home out in havasu