SHORE HITCH SCAM

[ChevelleSB406]

My first shore anchor was one of those corkscrew pet tiedown thingies. Held my little 16'er fine
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Yup, I use that with my boat at the Parker Sandbar for the rear, OG shore spike off the front.

 

[Good Stuff]

I agree. OP was offered a free replacement to take care of the damaged product, which is a sign of good customer service.

I think that’s what started the post. He was offered it but isn’t getting it. I would be frustrated too. Hell I was bummed when I was messaged about winning one on instagram in Havasu last season and then ghosted. At least I didn’t buy it. They look cool and I have friends that are happy with them.

 

[Willie B]

My first shore anchor was one of those corkscrew pet tiedown thingies. Held my little 16'er fine
View attachment 1506363

… I thought those were for tying your dog too, so they didn’t run off..,

 

[Ziggy]

… I thought those were for tying your dog too, so they didn’t run off..,

That IS its true purpose.

 

[v6toy4x]

Bought this one,

it was the first one I wanted, but I couldn't find them. My buddy uses one on his pontoon and it seems fine, we will see. I will say I am SHOCKED at the shit talking about people wanting bling, have you seen the boats on here!!

Carry on I admit I have one of the offending shore hitches and the short comings are true. If god wanted you to save your money he wouuld have put handles on it, RIGHT!!??

 

[Riverfamlee]

All I know is that IF this was my business, I would sure as shit be on here defending, supporting and problem solving.

 

[4Waters]

This product is all over my IG feed now and I blame this thread.

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#Me too

 

[Havaduner]

All I know is that IF this was my business, I would sure as shit be on here defending, supporting and problem solving.

I think most manufactures know coming on here defending never works out (for them) best thing they could do is get the OP a new spike and a bag., Like yesterday.

 

[oldman]

I think most manufactures know coming on here defending never works out (for them) best thing they could do is get the OP a new spike and a bag., Like yesterday.

THIS 100%

Action speaks louder than words.
Make it right and let the OP tell about great customer service. But it may be too late.

 

[Lumpy]

Funny. Wife bought me one for my birthday, blinged out with the Hallett logo, blah, blah. Delivery situation sounds very familiar, took 3 months. But… while I wasn’t initially a big fan, I had to use it because it was a gift. For me, it is working out. I actually think the overall width, and the thinner walls make it less likely to lean towards the water over time. The storage bag (I got mine) is working out pretty well too.

Edit: the pointy thing that @RiverDave pointed out, I actually drive into the sand some and gets the main vein in deeper.

Same…Kelly got me one for my birthday too. Im planning on rocking it. I think Kelly and Chere were in cahoots on this one!

 

[DLC]

Well RDP is 3 & 4 listing when you google Shore Hitch

A little customer service would have been a big boost

 

[NicPaus]

I tagged Dave in one of the FB posts yesterday. Where he mentioned they will be available in the store in 3 weeks. Got deleted quickly.

 

[Riverfamlee]

Well RDP is 3 & 4 listing when you google Shore Hitch

A little customer service would have been a big boost

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100% should have been resolved ASAP. IMO, he had an opportinuty to come on here and resolve it and promote it. It is a boating forum 25% of the time

Shit, if done right he could have even thrown out an RDP deal to everyone and spun this whole thread a different direction. I have never even used his product but what will I say if someone asks me? Reputation is everything. If it was me I would have had the OP a freebie and bag in mail ASAP. Done.

 

[RiverDave]

I think most manufactures know coming on here defending never works out (for them) best thing they could do is get the OP a new spike and a bag., Like yesterday.

That’s because 90% of the time they come on and somehow blame the customer saying it’s their fault instead of just saying hey we are having growing pains and we will take care of you. Sorry for the inconvenience.

If they accept responsibility for the problem, I have never seen it go sideways

 

[DWC]

Only way this thread could be better is if Speed was the manufacturer. . Shore Hitch should have figured out a way to get early deposits on the first few thousand units.

 

[pkrrvr619]

Only way this thread could be better is if Speed was the manufacturer. . Shore Hitch should have figured out a way to get early deposits on the first few thousand units.

The box anchors they are releasing took pre purchased or deposits from what some friends have told me.

 

[DWC]

The box anchors they are releasing took pre purchased or deposits from what some friends have told me.

Perfect, they’ll have built in brand ambassadors/influencers. .

 

[island time]

Made in Texas, err. Mexico err China. Err Vietnam for the win.

 

[Nord]

I don’t see deleted posts on their promoted social media.

 

[Mandelon]

The owner of the business should have jumped into his truck and hand delivered the replacement anchor to this customer. And with a spare bag and a handful of logo coozies.

 

[Orange Juice]

Hello all,

I recently commented on an existing Shore Hitch thread yesterday but I feel that I need to make this clear to everybody.

I had ordered a non engraved Shore Hitch nearly 2 months ago now. After waiting a month to nothing I messaged them on there website asking what the word is. They told me that it was being dropped off at ups the following day. Great. A couple more days go by and the tracking number said "label created but not yet in ups possession". I asked again and they kept saying check tonight it should update. It never did. That went on for another week.

Finally received the unit (was not home when it was delivered) and noticed the bottom of the box was blown out. Upon taking it out of the box (the unit was also barley wrapped and not secure in the box by any means) the bottom of the spike was dented in and the body of the unit also had a giant Knick in it. I emailed them back with pictures and told them I completely understand the bottom is going to be in the ground anyway but I still received a damaged unit that I paid a lot of money for. I was told to just grind the bottom of the hitch down myself. They then told me that the box that was delivered to my house is not the box they ship them in and that ups took it apart and put it in another box. Idk

Fernando did reach out personally to talk with me on the phone about the whole thing. We talked for a minute and he seemed like a cool dude and assured me it would get taken care of.

I was then told to start a claim with ups and once I did to send them all the claim info to which I would either be refunded or sent a new unit. Awesome. Did that the next day and sent them all the info along with me telling him that I never received the bag I ordered with the Shore Hitch.

Another week goes by and after speaking with ups on the phone they said I need to get in contact with the shipper because the settlement had been sent over to them. So I email them yet again saying what ups told me. Crickets until last Thursday when Fernando told me that he was still waiting on claim info even though a ups supervisor told me they had sent it all over almost 2 weeks ago now... you do the math

Unfortunately got scammed out of the bag which I still do not have and still stuck with a damaged unit and clearly ignored now for reasons which I do not know. Definitely sucks considering how much it was and how I had to pull teeth to get it. The very last thing I want to do is smash a small business but I have clearly been screwed over and scammed out of the other half of what I paid for and never got. Just felt the need to clear the air and hope that it doesn't happen to anybody else.

They are now also deleting comments I have left on social media of me calling them out. Shitty/ shady if you ask me. Anyway,

Cheers

There's a lot of crap being made. Give it 6 months on the internet, and the reviews start piling in. This business will need to adjust their marketing, or product, or will not make. Thanks for the review, as well as others on this site.