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Is ULTRA open or operating?

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27shadow

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I have been searching through the threads and haven't found anything posted since Nov. about Ultra. From what I'm reading it has me a little concerned. I did a google search about if Ultra is open and it led me here to RDP. Hopefully someone can help shed a little light on my situation. Thank you guys in advance.
 
27shadow said:
I have been searching through the threads and haven't found anything posted since Nov. about Ultra. From what I'm reading it has me a little concerned. I did a google search about if Ultra is open and it led me here to RDP. Hopefully someone can help shed a little light on my situation. Thank you guys in advance.
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Sent you a PM that had Rusty’s cell number.
He did work for me last spring (completed early and under budget), however that was done before Memorial Day 2017. Have not spoken to Rusty since that work, so can’t comment on what is going on these days.
 
drive by daily and they always seem open. A buddy sent me a job listing last week and it was for a store/parts manager for them. Can’t find the listing to post.
 
I want to see Ultra and RPM in a cage match!

AAEAAQAAAAAAAAQuAAAAJDY5ODU4NDA4LTY2NjAtNDY0MS1iNDBlLWU4OGVlYmUxOGI0Yw.webp
 
Sorry guys, I was coaching my girls softball team. I being a business owner and morally do not like to bash a person or their business. I will tell my personal experience though and facts that back it. No I have not been able to get a hold of Rusty since Desert Storm 2017 when I was told for sure the boat would be done. I have tried multiple times meaning at least once a week since then. I am giving Rusty and the Ultra team the benefit of the doubt but right now I am not comfortable with my situation. If anyone has been by there it is a 2007 27' Shadow silver with purple flames, it has a gt performance bbc with a quadrotor and a max machine outdrive. The boat has been there 3 years this coming St. Patrick's day. I'd love to swing by and check for myself but living 7hrs+ away running a business and being a father keeps me from being able to run down there. Any light on my situation would be great.
 
27shadow said:
Sorry guys, I was coaching my girls softball team. I being a business owner and morally do not like to bash a person or their business. I will tell my personal experience though and facts that back it. No I have not been able to get a hold of Rusty since Desert Storm 2017 when I was told for sure the boat would be done. I have tried multiple times meaning at least once a week since then. I am giving Rusty and the Ultra team the benefit of the doubt but right now I am not comfortable with my situation. If anyone has been by there it is a 2007 27' Shadow silver with purple flames, it has a gt performance bbc with a quadrotor and a max machine outdrive. The boat has been there 3 years this coming St. Patrick's day. I'd love to swing by and check for myself but living 7hrs+ away running a business and being a father keeps me from being able to run down there. Any light on my situation would be great.
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Fly to Vegas rent a car and go check on it. How would you get it if it was finished?


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27shadow said:
Sorry guys, I was coaching my girls softball team. I being a business owner and morally do not like to bash a person or their business. I will tell my personal experience though and facts that back it. No I have not been able to get a hold of Rusty since Desert Storm 2017 when I was told for sure the boat would be done. I have tried multiple times meaning at least once a week since then. I am giving Rusty and the Ultra team the benefit of the doubt but right now I am not comfortable with my situation. If anyone has been by there it is a 2007 27' Shadow silver with purple flames, it has a gt performance bbc with a quadrotor and a max machine outdrive. The boat has been there 3 years this coming St. Patrick's day. I'd love to swing by and check for myself but living 7hrs+ away running a business and being a father keeps me from being able to run down there. Any light on my situation would be great.
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What was he doing to it?

RD
 
hallett21 said:
Fly to Vegas rent a car and go check on it. How would you get it if it was finished?


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I'm in NM and for me to fly to Vegas it would take me just as long to drive so if it took me 7 hrs to and 7 hrs back or so to drive to Vegas from where I'm at I would rather spend the 7 hrs to and 7 hrs back driving to Havasu to check on it. But running my business and being a single father it makes it difficult to just get away. As far as bringing it back I would do the same thing as taking it there and use one of my vehicles to tow it back.
 
USMC2010 said:
3 years!? I don’t understand how that even happens.
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I'd say the same thing, but I had a golf cart in a shop for over two years one time. LOL Sometimes if you aren't in a hurry shit just gets pushed to the side, and then that happens again and again.

Realistically though, that is more of a 3-4 week job.. Not a three year job.

RD
 
RiverDave said:
I'd say the same thing, but I had a golf cart in a shop for over two years one time. LOL Sometimes if you aren't in a hurry shit just gets pushed to the side, and then that happens again and again.

Realistically though, that is more of a 3-4 week job.. Not a three year job.

RD
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That’s my point in the question. How long does it take before a 7 hour trip becomes a priority? The boat can’t be that important if it has been this long. A few extra months, maybe, but 3 years is just, well.
 
USMC2010 said:
3 years!? I don’t understand how that even happens.
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I'm not sure of Rusty's situation and cannot comment or will speculate on it, but I do feel it has been long enough for it to be completed.
RiverDave said:
I don't really want to get in the middle of your deal, but I can go by there and take some pics of the boat if you want.

RD
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I totally understand where you are coming from, I don't like to stir the crap pot. I just want to know what is going on with my boat. If you did that would be awesome. I will try and upload some pics of my boat in the meantime so everyone knows what to look for. If you would like to dm me for my cell number to send me the pics that's fine.
 
RiverDave said:
I'd say the same thing, but I had a golf cart in a shop for over two years one time. LOL Sometimes if you aren't in a hurry shit just gets pushed to the side, and then that happens again and again.

Realistically though, that is more of a 3-4 week job.. Not a three year job.
Once my friends started receiving their boats back from other manufacturers and my boat hadn't been delivered was when I started to question and I was told numerous things as to why my boat was taking so long.

RD
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USMC2010 said:
That’s my point in the question. How long does it take before a 7 hour trip becomes a priority? The boat can’t be that important if it has been this long. A few extra months, maybe, but 3 years is just, well.
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To me, my children are my priority over my boat. There is a long story behind these last 3 years for me but this not the time or place to share it. I love my boat and it's my happy place to go, there's nothing like being on the water. This is my 2nd Ultra to own. I've loved Ultra since the first one I saw. I'm an extremely patient person when it comes to custom toys as I have built numerous cars etc. in the past. I know it takes time to make things perfect for me. I am now to the point that I feel there has been sufficient time and money (going way over budget) spent to finish the project.
 
27shadow said:
Sorry guys, I was coaching my girls softball team. I being a business owner and morally do not like to bash a person or their business. I will tell my personal experience though and facts that back it. No I have not been able to get a hold of Rusty since Desert Storm 2017 when I was told for sure the boat would be done. I have tried multiple times meaning at least once a week since then. I am giving Rusty and the Ultra team the benefit of the doubt but right now I am not comfortable with my situation. If anyone has been by there it is a 2007 27' Shadow silver with purple flames, it has a gt performance bbc with a quadrotor and a max machine outdrive. The boat has been there 3 years this coming St. Patrick's day. I'd love to swing by and check for myself but living 7hrs+ away running a business and being a father keeps me from being able to run down there. Any light on my situation would be great.
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H U H ???
 
3 years.. Man im already impatient after 3 months. I guess when you werent showing up demanding answers after the 1st year rusty knew he could toss your boat to the way way way back burner and start on handle more demanding builds.
 
steak&lobster said:
actually this doesn't make sense. why would you leave your boat with ANYONE for 3 years and not go get it or have someone get it uncompleted at this point
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I was getting updated photos of the progress up until desert storm 2017 when I went down to pick up the boat and wasn't finished. I have built, restored, and customized many things in the past and knew it took time to develop a perfect product. In the mean time when my friends that had their boats damaged in the same incident received their boats 1-2 years ago I started to question. I knew Ultra was a smaller operation than the companies my buddies took theirs to so I thought "well it might take a little longer for mine." I would love to go get my boat and be on the water but life prevents me from it at times I feel I might be able to. I am now at the point that I will sacrifice and drive 14 hrs to get an answer to my questions but I would rather reach out and ask, find out what's going on, and resolve this in a different manner.
 
sorry for the Instagram screenshots but here are a few pics of my boat
 

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Not my boat.... All i can say is what are u waiting for.. ?? What was the initial damage or reason it was even put in the shop?
 
I always see threads like this and wonder... WTF?
How hard is it to make a phone call to a customer? At some point in time, a business owner needs to run the business, not be an employee of the business. There is a difference.
I’d also be pretty leery after having that engine sit for 3 years without the valve train being exercised. You might want to call GT and see what they say. Good luck!
 
Rondog4405 said:
Not my boat.... All i can say is what are u waiting for.. ?? What was the initial damage or reason it was even put in the shop?
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I'm at the point now that I'm done waiting and not getting answers but want to go about this the right way if in the case I have to get my insurance company and my lawyers involved. The initial damage was mainly the interior due to floating hot ash that left little burn marks in the seats and carpet they looked similar to like a cigarette burns not a lot, of course the smell, but the main damage was caused by the fire department with the water so stereo, gauges, etc. My boat did not suffer any actual "fire" damage.
 
DLow said:
I always see threads like this and wonder... WTF?
How hard is it to make a phone call to a customer? At some point in time, a business owner needs to run the business, not be an employee of the business. There is a difference.
I’d also be pretty leery after having that engine sit for 3 years without the valve train being exercised. You might want to call GT and see what they say. Good luck!
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I agree with you 100% on how the run a business. The engine has been turned over and oil ran through it routinely, I have made sure of that. Robby who always mechaniced on the boat has taken very good care of the mechanical aspect of the boat.
 
Not to stir the pot, but 3 years is a long time to be patient. For something that is a 1 month job. Assuming funds were either paid in advcance. Even if they were not and there is a bill at the end 3 years is way way to long.

Something else is up. You have a 100k$$ Boat and you simply forgot about it for 3 years. The excuse of the 7 hour drive or flight or whatever is just that, an excuse.

So if Rusty calls you back tomorrow and says it’s done come and get it, would you make the 7 hour drive this weekend.

To me we’re missing more pieces to the puzzle
 
JBS said:
Why is it that Ultra has so many bazaar customers? My customers send me PO's that they expect to be filled in the past and complain we can't meet the date :)
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Rusty must be a hell of a salesman to be able to convince people this is normal business. I can’t believe some of these stories that have come out of how he runs his business. I wouldn’t let the guy wash my fucking car at this point. Baffled people would give him any business.


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Bpracing1127 said:
Not to stir the pot, but 3 years is a long time to be patient. For something that is a 1 month job. Assuming funds were either paid in advcance. Even if they were not and there is a bill at the end 3 years is way way to long.

Something else is up. You have a 100k$$ Boat and you simply forgot about it for 3 years. The excuse of the 7 hour drive or flight or whatever is just that, an excuse.

So if Rusty calls you back tomorrow and says it’s done come and get it, would you make the 7 hour drive this weekend.

To me we’re missing more pieces to the puzzle
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Ok here is a small break down. He was fully paid plus more 2 months b4 Desert Storm last year to finish the boat so I could have it for the weekend. Prior to Desert Storm Rusty stayed in communication with me not great communication but there was communication. I was promised it would be done for DS. Leading up to DS we talked every week to check progress. 2 weeks away from DS Rusty started acting like it might not be completed by then. The week b4 DS I was told the stereo would not be completed (bummer but ok I still want my boat for the weekend stereo or not) I'm not backing out at this point with my rooms and slip at LB I'd lose the money and all in all I want a vacation. Week of DS I show up to pick up the boat it looks great but no there is not a stereo in it. This is when the story starts to go south. Rusty goes to start it up but cant get it to fire off, still being optimistic I was told he would have it running by the end of the day, This is Wednesday, no call. Thursday morning I call and was told by lunch it would be ready didn't get a call so I went over there and yes they were working on it he said it should only take a couple of hours more possibly so I leave, couple hours go by and nothing so I call he says just a little more time end of Thursday nothing. Go over there Friday morning their working on it so it still looks promising, by lunch I went over there and shop was closed up no phone calls or texts and wouldn't answer mine back. That's when the lack of communication started.

Believe me I haven't forgot about it. In the meantime "life" is still happening so I wasn't just going to be able to run down there and check on it, after a month or so of no communication I hear through the grapevine rumors about Ultra and their situation so I start getting a little worried at this point. I have had people go by this past year and check on it as I am unable to and they all tell me the same thing that its there but not being worked on and they receive the excuses also. So I continue to call Rusty religiously with no answer. The reason I have not just had someone pick up the boat is because if it ends up in a legal battle I want to make sure all my T's are crossed and I don't do anything wrong that could end up losing me a $100k boat.

The answer to your question if he called and said it was done today yes the boat would be picked up today.
 
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27shadow said:
Ok here is a small break down. He was fully paid plus more 2 months b4 Desert Storm last year to finish the boat so I could have it for the weekend. Prior to Desert Storm Rusty stayed in communication with me not great communication but there was communication. I was promised it would be done for DS. Leading up to DS we talked every week to check progress. 2 weeks away from DS Rusty started acting like it might not be completed by then. The week b4 DS I was told the stereo would not be completed (bummer but ok I still want my boat for the weekend stereo or not) I'm not backing out at this point with my rooms and slip at LB I'd lose the money and all in all I want a vacation. Week of DS I show up to pick up the boat it looks great but no there is not a stereo in it. This is when the story starts to go south. Rusty goes to start it up but cant get it to fire off, still being optimistic I was told he would have it running by the end of the day, This is Wednesday, no call. Thursday morning I call and was told by lunch it would be ready didn't get a call so I went over there and yes they were working on it he said it should only take a couple of hours more possibly so I leave, couple hours go by and nothing so I call he says just a little more time end of Thursday nothing. Go over there Friday morning their working on it so it still looks promising, by lunch I went over there and shop was closed up no phone calls or texts and wouldn't answer mine back. That's when the lack of communication started.
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This is after 2 years? and you still left it there one more year? Dude! You keep saying you are a business owner, I just don't get it. No one here will justify Ultra's behavior on this but you are culpable as well letting it go on this long.
 
27shadow said:
Ok here is a small break down. He was fully paid plus more 2 months b4 Desert Storm last year to finish the boat so I could have it for the weekend. Prior to Desert Storm Rusty stayed in communication with me not great communication but there was communication. I was promised it would be done for DS. Leading up to DS we talked every week to check progress. 2 weeks away from DS Rusty started acting like it might not be completed by then. The week b4 DS I was told the stereo would not be completed (bummer but ok I still want my boat for the weekend stereo or not) I'm not backing out at this point with my rooms and slip at LB I'd lose the money and all in all I want a vacation. Week of DS I show up to pick up the boat it looks great but no there is not a stereo in it. This is when the story starts to go south. Rusty goes to start it up but cant get it to fire off, still being optimistic I was told he would have it running by the end of the day, This is Wednesday, no call. Thursday morning I call and was told by lunch it would be ready didn't get a call so I went over there and yes they were working on it he said it should only take a couple of hours more possibly so I leave, couple hours go by and nothing so I call he says just a little more time end of Thursday nothing. Go over there Friday morning their working on it so it still looks promising, by lunch I went over there and shop was closed up no phone calls or texts and wouldn't answer mine back. That's when the lack of communication started.
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I thought you said someone had been maintaining the engine/mechanicals??? This is a story I can't wrap my brain around but to each their own. Oh, and in b4 the lock. . . LoL
 
27shadow said:
Ok here is a small break down. He was fully paid plus more 2 months b4 Desert Storm last year to finish the boat so I could have it for the weekend. Prior to Desert Storm Rusty stayed in communication with me not great communication but there was communication. I was promised it would be done for DS. Leading up to DS we talked every week to check progress. 2 weeks away from DS Rusty started acting like it might not be completed by then. The week b4 DS I was told the stereo would not be completed (bummer but ok I still want my boat for the weekend stereo or not) I'm not backing out at this point with my rooms and slip at LB I'd lose the money and all in all I want a vacation. Week of DS I show up to pick up the boat it looks great but no there is not a stereo in it. This is when the story starts to go south. Rusty goes to start it up but cant get it to fire off, still being optimistic I was told he would have it running by the end of the day, This is Wednesday, no call. Thursday morning I call and was told by lunch it would be ready didn't get a call so I went over there and yes they were working on it he said it should only take a couple of hours more possibly so I leave, couple hours go by and nothing so I call he says just a little more time end of Thursday nothing. Go over there Friday morning their working on it so it still looks promising, by lunch I went over there and shop was closed up no phone calls or texts and wouldn't answer mine back. That's when the lack of communication started.
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So the next question is since DS17 how many time have you been able to contact Rusty and how many times tried. To me sounds like this was on your back burner as well. We all operate differently but I wouldn’t have left his shop while he figured out the starting problem. Make him make it priority especially if funds were prepaid.

Also so it’s missing a stereo since last time you saw the Boat and it didn’t run. Was the other items from fixed at time of last viewing in person?
 
steak&lobster said:
I thought you said someone had been maintaining the engine/mechanicals??? This is a story I can't wrap my brain around but to each their own. Oh, and in b4 the lock. . . LoL
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The engine has been turned over, not actually fired off. Technically all the mechanical stuff is fresh as of last year DS.
 
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